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Returns & Exchanges
We want you to love your purchase. If you are not completely satisfied, we accept returns on unopened and unused items within 30 days of delivery. Please note that individual samples and discovery sets are final sale.
1
Initiate Request
Email our support team with your order number and the reason for the return to receive a Return Authorization.
2
Secure Packaging
Place the unopened product in its original packaging and ensure it is securely packed in a sturdy shipping box.
3
Ship Item
Affix the provided return label and drop the package off at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, a refund will be issued to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing